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Level 1: Joiner
Posts: 2
Registered: ‎31-12-2019
Accepted Solution

My bill

Hello
Can you contact me on
Nicolasmith1974**Personal info**
Regarding my outstanding bill.
I need to set up a payment plan as my phone is disconnected
Everytime I set up a plan you still switch my phone off and this is not good for my stress and anxiety issues and I have yo keep calling yourselves to sort this out
If it can't be set up and my phone left on.
I will not pay the bill altogether I will just leave it
Posts: 114,420
Topics: 569
Solutions: 15,480
Registered: ‎04-04-2012

Re: My bill

@Sexynic74 

We would not recommend not paying your bills.

You will suffer long term with a negative impact to your credit rating.

You should try to contact the payment management team, their number is here Guide: Coronavirus Community Help and Support 

You'll see that you can call them via Skype too, if you have no other phone to use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 97,245
Topics: 758
Registered: ‎14-01-2013

Re: My bill

@Sexynic74 

Just to add, this is NOT O2, it's a community forum, so I hope you come back and read the above response from @MI5 

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎31-12-2019

Re: My bill

Oh sorry I thought this was 02 on a private message.
Is there anyway I can remove my message then sorry
Posts: 114,420
Topics: 569
Solutions: 15,480
Registered: ‎04-04-2012

Re: My bill

No need to remove it @Sexynic74 

It will stand as help for any others with a similar question, but you doo need to call as I advised above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 97,245
Topics: 758
Registered: ‎14-01-2013

Re: My bill

@Sexynic74 

People often confuse this place as live chat, so don't worry wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker