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Anonymous
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My bill

I have now managed to get into my account .  Can you please tell me how my messages amount to 43 pound this month and how I can keep my bill down .thank you

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Posts: 89,655
Topics: 743
Registered: ‎14-01-2013

Re: My bill

[ Edited ]

Hi @Anonymous. we are all customers like yourself and have no access to your account. If you have accessed your bill it should be there for you to see clearly. You should also contact customer service 202 contract 4445 payg for further info 

It does look as if you have been charged for sending pictures  emojis or mms

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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: My bill

Maybe MMS messages ?
http://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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