cancel
Showing results for 
Search instead for 
Did you mean: 

My bill

Anonymous
Not applicable

Why can't I view and pay my bill online I have phoned plenty of times they suggested this way you's are jokes you really are after this contracts up I will never come back to you's and I will be advising those thinking of coming with you's to stay well away second time in 4 years you's have took the mick!!!!!Worst company ever :robotmad:

Message 1 of 2
635 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Sorry you are having a bad experience, you do need to speak to customer service on 202, free call. Ask them to reset your account and to provide you with the new login and pssword you need to use.

 

It really shouldn't be difficult to get done. Forget the online chat as they are next to useless.

 

If you have done everything they tell you on the phone then consider making an official complaint here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

View solution in original post

Message 2 of 2
625 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Sorry you are having a bad experience, you do need to speak to customer service on 202, free call. Ask them to reset your account and to provide you with the new login and pssword you need to use.

 

It really shouldn't be difficult to get done. Forget the online chat as they are next to useless.

 

If you have done everything they tell you on the phone then consider making an official complaint here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

Message 2 of 2
626 Views