Solved: My bill

Micheleingrassi · ‎16-08-2020

Hello basically you charge me £ 30 more or less for extra that I never asked it . My bill is wrong because I don’t wanna pay for something that I never ever add . Please remove this extra from my next bill

MI5 · ‎16-08-2020

@Micheleingrassi

We can't access bills from here so you need to speak to customer service please Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-08-2020

@Micheleingrassi

We can't access bills from here so you need to speak to customer service please Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-08-2020

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎24-08-2020

Hi @Micheleingrassi , how are you doing this week? It's been a few days since you asked about the extra charges on your bill, so I just wanted to check if you managed to find out what these were and get it sorted after you last posted?

O2

My bill

Apple watch

Esim and Data

Moving from PAYG to Contract whilst requesting esi...

I want to cancel my 30 day rolling contract

New phone