Re: My bill

minnie07 · ‎29-07-2020

I can't get in touch with o2. I having trouble paying my bill,never had any before. I'm shelding, I was supposed to start job at beginning of lock down,not entitled to anything of the state I'm 63. I can pay at the end of the month,the 2 that I will owe, getting small tax rebate. Don't know what to do.

MI5 · ‎29-07-2020

@minnie07

You need to speak to payment management.

Numbers are on this link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎29-07-2020

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My bill

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills