My bill

[Philkro]

Can't use my phone at all

[Philkro]

I've paid my bill but phones seems cut off

[Bambino]

@Philkro When did you pay your bill? Was it overdue? If so, how long for?

[jonsie]

The phone may be reconnected when the system updates but ideally you need to call customer service and ask them to reconnect you manually. There may possibly be a reconnection or late fee depending how overdue your bill was before payment was made.

Around 8am is the best time to call.

Guide: How to find help & contact O2