Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

My bill

I payed my bill days ago and still messaging me for more when I have payed in full
Posts: 115,377
Topics: 571
Solutions: 15,775
Registered: ‎04-04-2012

Re: My bill

Call customer service on 202 to see if payment went through ok.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 98,473
Topics: 762
Registered: ‎14-01-2013

Re: My bill

[ Edited ]

@AnonymousIt may take a few days to catch up on the system....Are you sure you paid the bill in full?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 70: Enigma
Posts: 16,810
Registered: ‎31-03-2010

Re: My bill

@Anonymous Did you go over your allowance and owed more than you usually pay? If you want to avoid problems like this you should have a Direct Debit in place, if you don't already.

I DO NOT WORK FOR O2



Funniest-Thread-2
Community Manager
Posts: 7,490
Registered: ‎18-02-2016

Re: My bill

How are you getting on with this @Anonymous? Have you spoken to customer services yet? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature