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My bill is not payd

Bogdan12
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I tried to pay the bill and the answer was unsuccessful payment.But the money from my card vanish. I need help about that
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Cleoriff
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Hi @Bogdan12

You will need to contact customer services as we don't have access to your account

https://www.o2.co.uk/contactus

Edited to add, the money is being held in reserve in your bank. If it was unsuccessful it will be returned

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Bogdan12

You will need to contact customer services as we don't have access to your account

https://www.o2.co.uk/contactus

Edited to add, the money is being held in reserve in your bank. If it was unsuccessful it will be returned

Veritas Numquam Perit

Girl in a jacket
Message 2 of 10
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Anonymous
Not applicable

@Bogdan12 You need to contact your bank. You should really have a direct debit set up then you wouldn’t have issues like this 

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Bogdan12
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I was at the bank and they send me to talk with O2
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Bambino
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@Bogdan12 This is not O2. We are all customers here.

I DO NOT WORK FOR O2



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Cleoriff
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@Bogdan12 wrote:
I was at the bank and they send me to talk with O2

Then you must ring them on the link I gave above @Bogdan12

Veritas Numquam Perit

Girl in a jacket
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Bogdan12
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I have to make again the payment. And wayt to return the others money.
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Bogdan12
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Ok guys. Thank you
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Bogdan12
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Ok.thanks
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Bogdan12
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Thank you
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