Re: My bill is far higher than I expected

Suzanna · ‎17-09-2020

My bill is far higher than I expected and I will not be able to pay the full amount due to the 02 £83_5 a month that I did not sign for. S. Ford..

MI5 · ‎17-09-2020

@Suzanna

You need to speak to payment management.

You can call directly to O2 payment management team on 08005884213.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Suzanna · ‎02-10-2020

I have paid 83.pounds for this month bill then I got cut off today 2nd Sept as I had 16pounds that I have paid for. I don't understand why I have to pay all this amount i hardly use my phone as uz will see, i only have 1 mobile phone as other one is lost or stolen and paid for.

MI5 · ‎02-10-2020

@Suzanna

This isn't o2 and we cannot access your account.

Please call as advised.

Numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My bill is far higher than I expected

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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