cancel
Showing results for 
Search instead for 
Did you mean: 

My apps and only certain things on safi work with my mobile data

Bwudd81
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

My mobile data isn’t working properly instagram twitter gmail app won’t work with my mobile data WhatsApp works but only for txt it’s won’t let me send or receive a picture when I load up google I can click on things like wiki but when I want to go on site like say VERY or Fbook it won’t load up

Message 1 of 5
551 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Bwudd81 

Try it on 3g to see if it works then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
543 Views

Bwudd81
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Tried that and still the same 😏

Message 3 of 5
507 Views

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
What does a speedtest say your download speed is ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
498 Views

LukasB
Former Staff
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Bwudd81 is this sorted now or are you still having the same issue?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
480 Views