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Kenny64
Level 1: Joiner
  • 2 Posts
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My account has been canceled without my authority. Please help me to continue my account with O2

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madasaf1sh
Level 78: King of Kings
  • 12031 Posts
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Registered:

@Kenny64 

 

You need to call o2 on 0344 809 0202 or 0800 902 0217 as there is nothing anyone on this customer to customer community can do to assist you.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
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Kenny64
Level 1: Joiner
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Help Nos not recognised

Message 3 of 5
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Bambino
Level 86: Prestigious
  • 24394 Posts
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@Kenny64 If your account has been cancelled because of a payment issue you need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Message 4 of 5
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MI5
Level 94: Supreme
  • 151778 Posts
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Registered:

@Kenny64 

You need to call from a different phone, use skype Guide: A Guide to Skype or contact via socials.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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