My account was put on hold until my next billing date 16th March to allow me to get my new details

[Patricia1]

Hi my account was put on hold until my next billing date which is 16th March to allow me to get my new details and card from the bank as I have had really bad bank fraud for about a year and a half .. your college said to call back if a bar goes on all 3 of my numbers.. this has happened please can you remove these bars until I get this sorted ..due to the current circumstances everything is taking a little bit longer

[Cleoriff]

@Patricia1 

You HAVE to contact customer services to remove any bars Guide: How to find help & contact O2 

8am is the best time to call.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...