26-06-2024 13:47 - edited 26-06-2024 13:49
26-06-2024 13:47 - edited 26-06-2024 13:49
My account does not include one of my phone numbers how can I add so I can see monthly bills?
26-06-2024 13:52 - edited 26-06-2024 13:54
26-06-2024 13:52 - edited 26-06-2024 13:54
26-06-2024 16:20
Try the below steps to try and re-link your accounts?
Login to My O2 with the newly created account
From the My O2 drop-down menu select 'Manage your details'
Your delegates
Add Delegate
Enter details and add Delegate for the other account
You will then get an email to your associated email account, follow the link in this email.
Read the details and accept.
Enter information and submit.
Both accounts should then show on your original login.
26-06-2024 18:02 - edited 26-06-2024 18:03
26-06-2024 18:02 - edited 26-06-2024 18:03
Thank you I will try to do it that.