23-03-2016 10:32 - edited 23-03-2016 10:34
23-03-2016 10:32 - edited 23-03-2016 10:34
Good Morning!!
After upgrading my phone yesterday from a 3GB to a 30GB tariff (both on Refresh), I expected the new tariff to take effect immediately. (i.e. once the new sim transfer had completed.)
However, this is not showing when I log in to MY O2. It is still showing 3GB, and I am pretty sure I read somewhere on an FAQ that said the new tariffs start at midnight after you have "signed" a new contract.
Now assuming they applied my 30GB allowance on a pro-rata basis depending on when the upgrade occurred, surely it would be more than 3GB?
Any ideas?
Solved! Go to Solution.
on 04-04-2016 17:22
on 04-04-2016 17:22
@xxscrappyxx wrote:
Final update. All good now. My O2 is showing 30 GB data.
Great news @xxscrappyxx
Veritas Numquam Perit
on 04-04-2016 17:31
on 04-04-2016 17:31