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My O2 information

Anonymous
Not applicable

Hello,

 

I have been a member for a couple of days, but my O2 accouint is still not listing the fact I am using Classic PAYG, or listing my balance. How long does it take before my information appears in my area?

 

Thanks

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MI5
Level 94: Supreme
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Should be immediately.
Make sure you are using the correct login details and give customer services a call on 4445 if no good, or try live chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
It could be because it's the weekend but I highly doubt that. Are you using the app or desktop version
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Marjo
Former Staff
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Registered:

Hi @Anonymous how are you doing today? slight_smile

Did the information appear in your account in the end?

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