My Month's Data Allowance gone in less than 24 hours

[Anonymous]

Not used for anything. All automatic data services on my phone (iPhone) switched off. All 100MB are reported to be used up. What is going on?

[gindygoo]

Oops only just popped back and saw your reply...

I've probably jinxed myself now tho!

***finds some wood to touch***

[Anonymous]

Last month my 2 gb data vanished within 24 hours, a call to o2 couldnt tll me why, I paid for an additional bolt on 2gb which lasted the month, this month exactly the same thing has happened, 2gb used withing 24 hours.

Last month I wenrt into the o2 shop to check everything was in order on my phone annd they confirmed it was.

both times this has happened I have been at home and only using wifi, they suggested this had dropped out but i use my computer most of the day working from home and this has not dropped out. now they suggest they is a phone fault but i bought a new phone!

some thing definitly wrong here- time to leave O2 perhaps. it feels like a moneymaking scam to me

[MI5]

It’s happening a bit too frequently just lately to a few people.

[jonsie]

I thought that this was under control now but it's happening too frequently again. Good money spinner though just at a time when they seem to be needing one 😉

[Anonymous]

I noticed after upgrading iOS, the “WiFi assist” feature had got turned back on. This uses data for a connection when WiFi connection is poor. Not sure which iOS settings ‘trump’ others - Might be a place to look

[MI5]

This issue has been around long before Apple even imagined wifi assist.