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My Bill

SusieSue1
Level 1: Joiner
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I recently went sim only with a £15.99 a month charge.  It was fine for a couple of months but now the charges are more variable than ever!  This month I've been charged £18.00 - I know its only a couple of quid, but if they did that to everyone.  They also owe me two days of airtime subscription due to the outage!!!

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MI5
Level 94: Supreme
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@SusieSue1 Check your MyO2 for the charges http://www.o2.co.uk/myo2 and remember MMS messages cost extra https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@SusieSue1 Check your MyO2 for the charges http://www.o2.co.uk/myo2 and remember MMS messages cost extra https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @SusieSue1, did you find out more about what those additional charges were for since you last posted? As for the outage credit you mentioned, it will be added by the end of January to your bill slight_smile

 

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