My 4g does not work even though I have data

Caran · ‎25-08-2024

Hello my data has stopped work I can only use Wi-Fi why is this?

jonsie · ‎25-08-2024

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎25-08-2024

@Caran

Check your MyO2 for remaining allowances My O2

Guides to check Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

japitts · ‎25-08-2024

@Caran wrote:
Hello my data has stopped work I can only use Wi-Fi why is this?

Is this specific to particular locations? Or more general - and if the former, do other O2 users have similar problems there?

O2

My 4g does not work even though I have data

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