My 3g or 4g isn't coming on my tablet while I'm on holiday...????

[Anonymous]

I have 2 phones and a tablet with o2 my mobiles are working perfect while I'm in tenerife but my Samsung tab a is not picking up anything apart from WiFi while we are in restaurants please help help me sort this

[MI5 · Accepted solution]

Your tablet's data only sim only works in the UK.
You cannot use it abroad.

[jezza1234]

Now theres a thing. 

when I recently got my tablet I called CS over something else but whilst I was on asked the question re EU roaming for tablet SIMS. The agent clearly confirmed to me that one is able to roam across the EU with a tablet sim and that outside of the UK would need the travel bolt on. 

Clearly that contradicts what we thought we knew. O2 C.S agents need to know their onions I fear. 

Simple answer is to WiFi surf... works for me LOL

[MI5]

Yes, sadly many of us were told the same until we discovered the reality for ourselves.