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My 02

Jason88
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I am unable to access my account 

Message 1 of 2
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MI5
Level 94: Supreme
  • 148695 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

@Jason88 

O2 have messed up a system update which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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