cancel
Showing results for 
Search instead for 
Did you mean: 

Multisave

Shez1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My daughter is on my o2 family but she has got a new phone and she is wanting to pay for it herself any ideas how I can remove her? 

Message 1 of 2
561 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Shez1

 

If the account is in your name then it will be linked to your account, you can change the Direct Debit for that account to under you daughters name, this can be done via o2. 

If you want the account to be in your Daughters Name, she will need to take out a contract in her own name, and pass the affordability and credit checks (and be over 18), and the migrate the number across to the new contract. 
You will have to pay off the current contract and device plan in full before this is allowed..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
555 Views
1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Shez1

 

If the account is in your name then it will be linked to your account, you can change the Direct Debit for that account to under you daughters name, this can be done via o2. 

If you want the account to be in your Daughters Name, she will need to take out a contract in her own name, and pass the affordability and credit checks (and be over 18), and the migrate the number across to the new contract. 
You will have to pay off the current contract and device plan in full before this is allowed..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
556 Views