Solved: Moving

McC1 · ‎09-11-2021

Hi,

I am moving to the Republic of Ireland from the UK, but still have around 2 years left on my contract in the UK for my current phone. Am I able to transfer this to an Irish contract and new number, or what have people done in the past when moving country.

Thanks

MI5 · ‎09-11-2021

@McC1

Unless you'll be moving back and forth between ROI and the UK you'll need to pay off your device plan and cancel the airtime.

You keep the phone and can use any sim from another provider in it.

Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-11-2021

@McC1

Unless you'll be moving back and forth between ROI and the UK you'll need to pay off your device plan and cancel the airtime.

You keep the phone and can use any sim from another provider in it.

Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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