Moving to contract.

[Anonymous]

I got a phone call 1 year a go asking if i want to change to a contract with no credit check. I told them to ring back in a month because i was not sure if my job was ending and they nether rang back. I have tryed doing it online with no joy is there any way i can contact them.

[perksie]

You could try upgrading from your MyO2 account, if that doesn't work give them a call, the numbers are in "Contact us" at the base of the page.

You might get a 30 Simplicity contract without a credit check but if you need a phone one will probably be required.

[jonsie]

It's possible that it was one of several companies cold calling offering you the contract. O2 will always credit check for a contract unless as perksie says, it was for a 30 day Simplicity.

[Anonymous · Accepted solution]

A credit check is carried out for all contracts, even 30 day simplicity tariffs. If it was a third party company I can only assume they meant they won't carry out their own additional credit checks as some third party resellers do? Either way what they've told you seems to be incorrect.

[perksie]

Thanks for clearing that up KyleB!