Moving to Ireland from UK but signed up to 24 month contract? Any ideas what I can do?

[Anonymous]

Hi all when I took out a two year contract with O2 via Carphone Warehouse in December 2013 I had not planned to be moving back to Ireland but the house price rise in the UK has left me with no other option!

I contacted 02 Shop last year and explained my situation however all they sated was because I went through Carphone Warehouse instead of O2 Directly then all they could advise is that they would unlock the phone and I could sell it on Ebay and then repay the full contract? There must be an easier option than that as I wish to keep my iPhone 5c ? Any Ideas Please? Thomas Madden

[Anonymous]

Yes the deals can be more enticing but do lock one in.

At least Refresh offers a get out of contract avenue.

[MI5]

As we always advise - What seems like a good deal upfront, may not be further on down the line....
If you had took a refresh contract with O2 directly you could have paid off the phone (and kept it) and just walked away from the rest of the contract for free....

[jonsie]

My point exactly. Hope you sort something out.

[Anonymous]

The reason I got it through CPW was because they offered me a better deal than when I went to an O2 Shop?

[Bambino]

You can't hold O2 responsible because you have to move. Had you taken out a contract with any other mobile provider the result would be the same.

[Anonymous]

I wish you well and hope you find a reasonable outcome to this situation your currently in Thomasm56

[MI5]

Reasonable.....?
There is only one outcome

[Anonymous]

Reasonable as in find a way to resolve this as they see fit.

Theirs a few ways to that 'outcome'

[Bambino]

If the OP doesn't want a negative mark on his credit rating, the only outcome is to pay off the contract and get the phone unlocked. He doesn't have much other choice.

[Anonymous]

If he moves to Ireland will the negative mark only apply when / if he returns to the Uk ?