Moving to Canada

[Texa05]

Hello, I’m moving to Canada and wanted to know if i’ll still have to pay my phone bill along with a Canadian sim? Would I be able to switch to something else?

Also, when I place another sim into my phone, it says no service for my current phone and my previous phone with O2, why is this please? I’ve already unlocked it so I’m confused 

[MI5 · Accepted solution]

@Texa05 

You'll need to continue to pay O2 up to the end of your contract or pay it all off and cancel.

Guide: Cancelling Your Contract 

What other sim are you trying in your phone as if it is unlocked, any sim from anywhere should work.

[Texa05]

Okay thank you! & I tried a random EE sim that I had and then another O2 sim that came with the new phone at the time which I didn’t use as I wanted to keep my old sim 

[MI5]

@Texa05 

That new O2 sim would be blank and not activated.

The random EE sim could also not be activated unless you can confirm it working in another phone.

[Texa05]

Ohh Okay, thank you so much, wasn’t aware that was how it worked!