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Anonymous
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Moving to Australia

I'm moving to Australia in March and currently have a monthly contract (airtime + device) until May. Ideally I'd like to pay off my contract and keep my number on a Pay As You Go basis, for when I come back to the UK. Is this possible? Can't seem to find the answer online and the live chat isn't working for me!

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Registered: ‎04-01-2009

Re: Moving to Australia

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Re: Moving to Australia

[ Edited ]

Hi @Anonymous Info on cancelling your contract here https://community.o2.co.uk/t5/How-to-guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526

If you are keeping the handset then get a PAYG sim ...You only have to make a chargeable call (or send a chargeable text) every 6 months and top up every 999 days to keep the sim active.

Keeping your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

*The Game Is On*


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Registered: ‎04-04-2012

Re: Moving to Australia

Are you on refresh?
If so, just pay off the phone so it’s yours then you can transfer to PAYG by giving 30 days notice.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Registered: ‎31-03-2010

Re: Moving to Australia

@Anonymous Make sure your phone is unlocked before you leave so you can use a sim from an Australian network.

I DO NOT WORK FOR O2

Posts: 88,226
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Registered: ‎04-04-2012

Re: Moving to Australia

How to unlock here https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)