Moving to 02

[Sophiem]

I moved over from EE and wanted to keep my number, so sorted all that but when I text or call it comes up with an old number but if someone contacts me it still aimed through to my old number in their end how

[Sophiem]

O2 number*

[Bambino]

@Sophiem Did you follow this guide: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[jonsie]

Go to Settings / Phone / My Number

Make sure your number is there

If not, change and save, reboot phone