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Moving phone number to 02

Dino
Level 1: Joiner
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I am having real trouble moving my old phone number across to 02. So far I have gone through the process four times. Am I just thick?
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Cleoriff
Level 94: Supreme
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Hi @Dino

Which network are you with currently?

Follow this advice

 

Requesting a switch

Before we can transfer your number, we'll need your PAC. This is a code made up of three letters and six numbers. You can get this from your current provider and it will be valid for 30 days.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

 

If you have any problems at all then contact customer services on 0344 8090202

https://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Dino

Which network are you with currently?

Follow this advice

 

Requesting a switch

Before we can transfer your number, we'll need your PAC. This is a code made up of three letters and six numbers. You can get this from your current provider and it will be valid for 30 days.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

 

If you have any problems at all then contact customer services on 0344 8090202

https://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
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EmilieT
Former Staff
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Hi @Dino, did you get a chance to look at the information @Cleoriff shared? Have you made any progress since you last posted?

 

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