Hi, i moved network last week (I am out of contract) and sent the request to move my number over. It is meant to take 1 day but it has not been actioned yet (therefore I am now paying 2 contacts). I cannot get through on the phone - can someone please tell me the status of this.
@Andynoir Sorry for the inconvenience due to the current situation. System are running slow due to the current situation and calls to their centre is being prioritized. So it won't be easy to get in touch with the customer service. Will advise you exercise a little bit of patience. I believe when it is resolved they will refund your money back.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using: Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
@Andynoir Sorry for the inconvenience due to the current situation. System are running slow due to the current situation and calls to their centre is being prioritized. So it won't be easy to get in touch with the customer service. Will advise you exercise a little bit of patience. I believe when it is resolved they will refund your money back.
