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Moving from sim only contract to pay monthly

Dark_Cloud
Level 1: Joiner
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Hi....I'm 3 months into an 18 month sim only contract and my handset has died! Is it possible to upgrade from Sim only to a contract with handset?

 

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MI5
Level 94: Supreme
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@Dark_Cloud 

Yes, as long as it is directly with O2 onto a refresh contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@Dark_Cloud You might be better off looking on line for sim free phones. Might work out cheaper than signing another contract. Never hurts to shop around if you have the time.

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Welcome to our community @Dark_Cloud ! Sorry to hear about your handset dying 😞

Let us know how you get on with this and if you have any further questions the community could help with. 

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