Dear community,
for the life of me, I cant figure out how I can move from my current pay as you go bundle to a Monthly rolling plan. Could you please guide me?
Clicking the links on the app / website just takes me through an infinite loop of just showing my pay as you go tariff options. When I went to an O2 store in Preston I was told that they can’t help me with monthly rolling plans as I can only do that online. There doesn’t seem to be a way for me to speak with a customer service representative either. … I am forced to listen to an automated service that is completely out of context.
