Solved: Moving from O2

ihaveaquestion1 · ‎10-09-2020

Hello,

I will likely be leaving 02 a couple of weeks before my contract ends and moving to another provider.

If I give my new provider the PAC code say 2 weeks before my contract acually ends (since I'm happy to start with the new provider immediately due to a better signal) will I incur any penalty other than paying for 2 weeks airtime with o2 that I don't use?

Thanks

MI5 · ‎10-09-2020

@ihaveaquestion1

You will just be billed up to the end date of your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-09-2020

@ihaveaquestion1

You will just be billed up to the end date of your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-09-2020

@ihaveaquestion1

You can give your PAC to another provider any time you like as long as you are prepared to pay off any outstandign amounts to O2.

Guide: How to get your PAC [June 2021 Update]

Guide: Cancelling Your Contract

Veritas Numquam Perit

ihaveaquestion1 · ‎10-09-2020

Many thanks for above answers.

MI5 · ‎10-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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