Moving between SIM deals?

[myself123]

Hi there if I start a 12 month sim only contract, and then at some point see a better 12 month sim only deal, would I be able to move to that sim deal (12 month contract) penalty free ?

[Cleoriff]

@myself123 

It depends whether My O2 is showing you are eligible to UPGRADE. If so you will be able to upgrade to the new tariff penalty free.

[Enlli]

Depends where you see the deal. If it is on the likes of U Switch or MSM then you would need to pay off your currents contract

[MI5]

@myself123 

The only way of getting out of a sim only contract penalty free is to upgrade to a device and airtime tariff.

[Cleoriff]

And yet, I've been sim only for years. I generally wait for the sales and upgrade to a new sim only tariff with no penalty whatsoever. If I can do it then so can others. I have never upgraded to a device and airtime tariff.

[MI5]

You have to be coming off a refresh tariff to do that.

Just signing up for a sim only first off won't give you that ability.

[Cleoriff]

For Goodness sake!!!

As I said, I have been a sim only customer for over 10 years. I buy my phone outright.

I have NEVER been on a Refresh tariff with O2. So as I know what I do and you are simply making a presumption, let's just admit that on this occasion, I'm correct. 🙄

[MI5]