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on 28-10-2017 07:10
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on 28-10-2017 07:10
I am currently 14 months into aa 02 refresh contract with a 24 month device plan. If I pay off the remainder of my device plan am I able to cancel my O2 contract to move to another provider?
Thanks
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on 28-10-2017 07:15
@Anonymous If you pay off you device and ask for your PAC then you are free to move to another provider
Info on cancelling contract here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
And requesting PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
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on 28-10-2017 07:15
@Anonymous If you pay off you device and ask for your PAC then you are free to move to another provider
Info on cancelling contract here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
And requesting PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
Veritas Numquam Perit
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on 28-10-2017 08:07
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on 28-10-2017 08:07
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-10-2017 12:37
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