Solved: Move from pay monthly to sim only

Pay-monthly · ‎18-09-2020

I am out of contract and currently paying £33 for 20GB data, unlimited calls and texts. Is it possible to switch to a sim only deal with the same data allowance and will this save me money?

MI5 · ‎18-09-2020

@Pay-monthly

Yes you can.

Just choose upgrade in your MyO2 and follow the links to sim only to choose your tariff.

You keep the same sim as everything is transferred automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-09-2020

@Pay-monthly

Yes you can.

Just choose upgrade in your MyO2 and follow the links to sim only to choose your tariff.

You keep the same sim as everything is transferred automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎18-09-2020

@Pay-monthly

Screenshot of upgrade path from your MyO2:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎25-09-2020

Hi @Pay-monthly happy Friday. Hope you got all the information you needed when you asked about moving from PAYM to PAYG earlier. If you have any other questions do let us know!

TonyCowling · ‎25-01-2021

Can I pay off my device balance (11 months still outstanding) and move to a sim only tariff?

MI5 · ‎25-01-2021

@TonyCowling

Yes, once the device is paid off you are free to upgrade or leave as you wish.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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