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Move SIM to another phone.

emmgee
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Just moved from Talk Talk to 02 on current phone and retained number. Now want to move SIM to a different phone that was EE SIM only. Tried that and getting "no network" in Settings. Is there a process for moving the SIM? Is this a swap?
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MI5
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@emmgee 

Try this:

1. Insert the sim card

2. Enter 2945#*850# 

3. when secret MENU window appears, select NETWORK

4. If phone ask for:    

network lock - please enter NCK code    

service provider lock - please enter SPCK code. 

 

This may work with an O2 sim but otherwise try an EE sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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@emmgee 

The phone will be locked to EE so you need to ask them to unlock it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
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emmgee
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Thanks MI5 for the quick reply.
Message 3 of 11
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 11
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emmgee
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Spent a while with EE. Very helpful and gave me an unlock code BUT the phone recognises presence of a SIM but does not request an unlock code or provide network service. (Phone had been reset.) SIM works in another phone. Any suggestions?
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MI5
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@emmgee 

What phone is it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
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emmgee
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LG-H850
Message 7 of 11
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MI5
Level 94: Supreme
  • 151862 Posts
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Registered:

@emmgee 

Try this:

1. Insert the sim card

2. Enter 2945#*850# 

3. when secret MENU window appears, select NETWORK

4. If phone ask for:    

network lock - please enter NCK code    

service provider lock - please enter SPCK code. 

 

This may work with an O2 sim but otherwise try an EE sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 11
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emmgee
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EE provided A 16 digit unlock code. Would that be a NCK or a SPCK?
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emmgee
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SPCK not available. Did NCK and got network.
Many thanks
Message 10 of 11
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