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on 27-01-2022 22:53
Just purchased a moto g31 and it will not make Wi-Fi or 4g calls even though the technical specs says it can.
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28-01-2022 07:49 - edited 28-01-2022 07:51
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28-01-2022 07:49 - edited 28-01-2022 07:51
It's not currently on the list of O2 supported devices which means it may work but if not there's no support available from O2, sorry.
https://www.o2.co.uk/connectivity/wifi-and-4g-calling
Try asking O2 to enable it on your account.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Then you can turn it on in your MyO2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 153110 Posts
- 652 Topics
- 29220 Solutions
28-01-2022 07:49 - edited 28-01-2022 07:51
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28-01-2022 07:49 - edited 28-01-2022 07:51
It's not currently on the list of O2 supported devices which means it may work but if not there's no support available from O2, sorry.
https://www.o2.co.uk/connectivity/wifi-and-4g-calling
Try asking O2 to enable it on your account.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Then you can turn it on in your MyO2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

