Solved: Most unhelpful on the phone

Bekah2 · ‎20-07-2020

Paid my bill last Tuesday! O2 have still said pending Payment and have now restricted my services! Not helpful!

MI5 · ‎20-07-2020

Try and contact customer services.

Numbers to try here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-07-2020

@Bekah2

Did you pay both device and airtime if on a refresh contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bekah2 · ‎20-07-2020

It’s just a sim only deal - I just opened up my account online paid the full amount - and they still haven’t taken my payment just says Pending O2 LEEDS

MI5 · ‎20-07-2020

@Bekah2

Try and contact customer services.

Numbers to try here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Most unhelpful on the phone

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills