Solved: Monthly tariff increase from £20 to £35?!?!

Nimahblack · ‎01-03-2018

My boyfriend entered a contract at the end of last year for £20 a month for 15GB data but it’s now saying that his tariff is £35?! What is going on?!

Bambino · ‎01-03-2018

@Nimahblack This link should expain it all to you: https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎01-03-2018

@Nimahblack This link should expain it all to you: https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

I DO NOT WORK FOR O2

MI5 · ‎01-03-2018

Remember the discount is only for 12 months though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎01-03-2018

If, as the OP says, the contract was entered into at the end of last year, then the discount should still be in place, unless the OP's dates are incorrect.

I DO NOT WORK FOR O2

Martin-O2 · ‎05-03-2018

Hey @Nimahblack did you get any further information on what's happening with this tariff increase?

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