Monthly payment by direct debit

[Bill21]

I am getting msg for my mobile no xxxxxxxxxxxx bill unpaid but I have given instructions to pay by monthly direct debit and you keep sending me msg for unpaid bill please amend your record and collect monthly bill by direct debit sort code xxxxxxxxxx a/c xxxxxxxxxxxx

please confirm 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Bill21]

Pl congirm

[Enlli]

This is not O2 but an open forum and you have just given scammers your bank details.

Go back to your post. Click the down arrow top right and choose edit to remove all personal details

*FLAGGED 

[Bambino]

@Bill21 Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your phone number and bank details.

FLAGGED AGAIN

[Cleoriff]

@Bill21 

This is not O2 but a community forum.

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support