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Monthly bundle

Kellly
Level 1: Joiner
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I’m wanting to change my date to renew my monthly bundle. I have no data left and have topped up it won’t renew today?
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jonsie
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No it will only renew on your normal anniversary date. You could try calling them or use live chat to see if they will start it immediately. Or you could purchase extra data. 

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jonsie
Level 94: Supreme
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No it will only renew on your normal anniversary date. You could try calling them or use live chat to see if they will start it immediately. Or you could purchase extra data. 

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MI5
Level 94: Supreme
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You'll need to contact customer services to change so it starts immediately.
Call 4445 or live chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hello @Kellly and welcome to our forum! Please let us know how you're getting on with the bundle and if you managed to get it sorted? slight_smile

 

Cheers @jonsie & @MI5!

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