on 25-03-2021 11:23
Solved! Go to Solution.
on 25-03-2021 13:02
on 25-03-2021 13:02
@Chloe31 O2 don't send account related texts. It's most likely to be a scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
If you want to double check that the billing date change for your account has been made, contact customer service again: Guide: Coronavirus Community Help and Support
on 25-03-2021 13:02
on 25-03-2021 13:02
@Chloe31 O2 don't send account related texts. It's most likely to be a scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
If you want to double check that the billing date change for your account has been made, contact customer service again: Guide: Coronavirus Community Help and Support