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Monthly bill

Andy232529
Level 1: Joiner
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on ‎02-04-2020 05:59

on ‎02-04-2020 05:59

Can customers pause paying there bills while this Coronavirus lockdown is on and suspend service until we can return to work? Then resume again with no penalties when the working bans are lifted by the government?
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MI5
Level 94: Supreme
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on ‎02-04-2020 07:02

on ‎02-04-2020 07:02

@Andy232529 

Talk to O2, there is nothing we are aware of. 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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