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Monthly bill raise notification

Billraise
Level 1: Joiner
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Hi,

 

I got the message like my monthly bill will be increased from April2023. If that so, why are you increasing in mid of contract.

 

 

 

Text:

 

Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflation plus 3.9% as set out in your terms.

For example, if you pay £12 a month, this will increase to £14.07. To see your new bill, log into My O2 in April.

We know this isn't welcome news, but it will help cover the rising cost to power our network. For more information, please visit: http://v.o2.co.uk/J2q9B7L1

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Enlli
Level 69: Guiding Light
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No disrespect but it is what you agreed to in the Terms and Conditions when you signed up.

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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TallTrees
Level 52: Innovator
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Hello @Billraise 

Welcome to the community 

Everyone has an increase in April inflation plus.

Unless you are on a fixed price  contract. 

I think it's in the T & C's

 



HAPPINESS IS BEE SHAPED

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Enlli
Level 69: Guiding Light
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No disrespect but it is what you agreed to in the Terms and Conditions when you signed up.

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 86: Prestigious
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Posts like this are going to increase to an ad nauseum level over the next month. Tired of them already.

I DO NOT WORK FOR O2



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