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Monthly bill before Sim delivered

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AR159
Level 1: Joiner
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on ‎26-11-2023 10:11

on ‎26-11-2023 10:11

Hi - I have received my first monthly bill two days ago but I have not even received my Sim yet ( never mind activated it) so I'm not sure why I have received my bill already?

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Enlli
Level 71: Golden Child
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on ‎26-11-2023 10:14

on ‎26-11-2023 10:14

Bills are pay in advance and are raised on sign up and due around 14 days later.

When you are set up contact O2 re any refund 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 71: Golden Child
  • 10805 Posts
  • 115 Topics
  • 1973 Solutions
Registered:

on ‎26-11-2023 10:14

on ‎26-11-2023 10:14

Bills are pay in advance and are raised on sign up and due around 14 days later.

When you are set up contact O2 re any refund 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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