Solved: Monthly Data

WF · ‎23-03-2021

I have 5GB data + 15GB data bilt on giving me 20GB a month.

I have used about 4GB and recieved a text from O2 telling me I've used 80 per cent of my data and giving me a number to call to top up. If I go over 5GB does the bolt on not kick in ?

MI5 · ‎23-03-2021

@WF

The bolt on kicks in automatically but the system warns you when you reach the limit of data without the bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-03-2021

@WF

The bolt on kicks in automatically but the system warns you when you reach the limit of data without the bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

WF · ‎23-03-2021

Thanks for that

MI5 · ‎23-03-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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