Monthly Contract

[OliviaG]

Hi

I have a 3 year contact with 02. But i find the signal isnt great and im paying alot a month for the phone and i still have just under two years left of the contract. 

I am looking to move to a new provider and wondering what the best option would be.

If i pay off the remainder of the phone do i still have to pay the monthly contract fee?

[MI5]

@OliviaG 

You just need to pay the device plan and you are then free to leave

Guide: How does O2 Refresh work? 

[OliviaG]

so i wouldnt have to carry on paying the monthly fee for 3 years as on the 02 refresh it says i would? only talks about upgrading not leaving?

[MI5]

@OliviaG 

It's all the same once the device is paid off.

You can just walk away with your phone and get a sim only from another network to put in it.

Once you port your number, your old O2 contract will end with no further cost to you.

Guide: Cancelling Your Contract