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Mobile phone upgrade questions

paulbacon
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Hi

 

This is the 1st contract phone ive had so never done the whole upgrade thing. Got a few questions if someone could kindly answer them. My contract on my S3 expires on the 13th Feb. So

 

1) Can i just go in the shop on the 13th, pick a new phone and tariff and its as simple as that?

2) My S3 is a 3G SIM so i take it i will need a new SIM for 4G. Will the shop be able to transfer my number over to the new SIM? They did this when i went from PAYG to contract

3)Can i sort out my NHS discount and remove insurance cover (i currently have insurance on this contract but dont want it anymore) while in the shop?

4)What happens regarding my current bill, as there will be some overlap as my last bill on my current contract wont be due until the end of the month?

 

Thank you slight_smile

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MI5
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I remember the machines a few years back but not much use for them anymore, I guess......?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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paulbacon
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@Anonymous wrote:
No I'm afraid not.

If you use gmail then you can use that to transfer contacts.

Edit : which phone are you going to choose so we can suggest methods.

Going from the S3 to the S5. Have my contacts backed up on gmail at the moment, so guess i just sync and that will get them on my phone. Not sure from there how to get them on my SIM?

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MI5
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Google will sync your contacts to the new phone fine.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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Also, there is an option in the contacts app settings menu to "move contacts to", one of the choices is sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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I went from a S3 to a Note 4 and synced via Gmail...I haven't got them on my sim now though....

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Anonymous
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Yes GMail is your best option possibly then.

Nice choice of phone. 😄
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Cleoriff
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@MI5 wrote:
Also, there is an option in the contacts app settings menu to "move contacts to", one of the choices is sim card.

Is there any need to do that Rich...as I haven't got them on my sim?...

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MI5
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Not unless you want to use the same sim in a non connected phone.
The amount of space you have to store contact info is also very limited on a sim card so it will cut off half your contact names - PITA to have them on a sim card these days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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paulbacon
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Just been told by a mate who works for o2 that i may not need a new SIM, as alot of 3g SIMs also are configered to work on 4g

 

Hope so, saves hassle of a SIM swap

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Cleoriff
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All O2 sims are now 4G. The sim swap is easy enough. Mine was changed a couple of weeks ago. I took it instore and they did it for me wink

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