Mobile numbers I have been paying for but do not Know where they come from ?

[Annettemomo17]

i was contacted by moorcroft debt recovery for an overdue bill for £24.97.I had just paid £77.62 to 02 on 11th May 2017

The numbers are [removed] .  I do not know what these numbers are or where they came from but seemingly I have been paying them since 2015.I do not know what is happening.PLEASE CAN YOU HELP 

Thank you and apologises for the rant.

I do NOT know these numbers.

[personal information removed , Please please do not post personal details such as phone numbers, address details, email address]

[Anonymous · Accepted solution]

@Annettemomo17 You need to contact customer service 

http://www.o2.co.uk/contactus

Please se remove your number as this is a public forum 

[MI5]

This is a customer to customer forum and not O2 customer service I'm afraid so there is nothing we can do to help.
O2 need to investigate where these accounts were purchased and by who.

[MercedesS]

Hello @Annettemomo17

Please accept our sincere apologies. We are sorry to hear about your problem but as @Anonymous and @MI5 told you, we are not Customer Service I am afraid. For this type of issues, you really need to contact CS.

As you know like any other website, the community forums can be viewed by anyone or searched via Google and other search engines. For your safety and privacy, please do not post personal details such as phone numbers, address details, email address.