Solved: Mobile number has not ported over yet

Anonymous · ‎17-10-2017

Over the weekend I filled out a form on o2's website, with my PAK number.

Think I remember reading 1 working day after 5pm...this has not happened?

Also these Guru's...they are never available online, so why not just remove the confusion and omit them from this website?

R

Anonymous · ‎19-10-2017

USER ERROR...dont mistake PUK code for PAC

View solution in original post

MI5 · ‎18-10-2017

Nothing happens over the weekend.
Your request will have been picked up yesterday so it should progress today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎18-10-2017

Hi @Anonymous has your number been ported over yet or are you still waiting?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎18-10-2017

no its still not. starting to get very frustrated.

MI5 · ‎18-10-2017

It can happen anytime up to 9.00pm this evening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-10-2017

No, it has not. I have dual SIM though that might be an issue so took old providers SIM out and restarted with only o2 SIM inside...still no calls get through with my old number.

Cleoriff · ‎18-10-2017

Keep rebooting the phone....

Veritas Numquam Perit

MI5 · ‎18-10-2017

After the old sim turns off......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-10-2017

@MI5 wrote:
After the old sim turns off......

Thought I'd let you add that bit...

Veritas Numquam Perit

Anonymous · ‎18-10-2017

I posted this message yesterday (so the weekend delay would not have affected it) Still nothing. MIght try re-applying in case I got something wrong is application.

R

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